Services ยท Small business
AI chatbot for small business in Warrington.
A website assistant configured with your services, policies, and pricing. Handles routine enquiries and refers complex matters to your team.
The problem
Small businesses receive repeated enquiries about hours, pricing, availability, and service areas across email, social media, and their website. Many arrive outside working hours and are answered the following day, often more than once across different channels.
Standard chatbot products rarely reflect your specific pricing or escalation requirements. General AI tools do not operate continuously on your website.
What we deliver
A chat assistant trained on your services, FAQs, policies, and tone of voice. It responds to common enquiries promptly and flags items requiring personal attention, such as bespoke quotes or complaints.
All responses are reviewed before launch. Content can be updated as your business changes without ongoing developer involvement.
Example
An independent retailer in Lymm received sizing, returns, and stock enquiries via email, social media, and their contact form. Staff spent significant time each day on repeat responses.
We implemented a site assistant with their sizing guide, returns policy, and delivery areas. Approximately 40% of enquiries are now resolved without staff involvement. Remaining enquiries arrive with sufficient detail for a single response.
Enquiry handling taking too much staff time?
Book a consultation to assess whether a chatbot is the appropriate first step for your business.